Safety and Security
For the safety of patients, visitors, and our staff, we ask that you observe the following guidelines:
Photo Identification Badges
Physicians and employees wear photo identification badges while they are in the hospital or at off-site hospital locations. Please do not hesitate to ask anyone entering your room for their photo identification.
Smoking Policy
San Antonio Regional Hospital is a non-smoking facility. You and your visitors may not smoke anywhere in the hospital.
Electrical Equipment Brought Into the Hospital
Please notify your nurse upon admission to the hospital if you bring in any electrically-powered patient equipment, such as a personal computer, radio, or electric shaver, so that one of our biomedical technicians can conduct an inspection on that item
to ensure the safety of our patients, staff, and facilities.
Reporting an Emergency
The switchboard is our main communication center. Dial "8911" to report an emergency. Tell the operator who you are, where you are calling from, and the nature of the emergency. In the event of fire or smoke, please stay calm and listen carefully to the
instructions of your nurse. Fire alarms will sound in a large area around the location of the problem and fire doors will close automatically. Our staff tests equipment and practices fire safety drills on a routine basis.
Parking Lot
The visitor parking lot is located on the east side of the hospital. Please do not leave your vehicle in the parking lot while you are hospitalized, since the hospital assumes no liability for theft or damage. A family member or friend should arrange
for your transportation to and from the hospital.
Parking Lot Escort Service
Security officers are available to escort you to your vehicle when it is parked in the hospital's parking lots. You may arrange for this service by contacting the hospital operator by dialing "0" from any hospital telephone or by asking a staff member
to assist you.
Patient & Visitors Quick Links
- Patients and Visitors
- Advance Directive Forms
- Patient Rights and Responsibilities
- Visiting Information
- Services
- Gift Shop Flowers and Refreshments
- COVID-19
- Second Opinion Before Surgery
- Surgery and Recovery
- Registration
- Patient Records
- Safety and Security
- Billing
- Balance Billing or "Surprise Billing"
- Hospital Charges
- Insurance
- Phone Numbers
- Advance Beneficiary Notice
- Seasonal Flu
- Inquicker